Home Health Care Agency


What services do you need?


Home care services can enhance your health and quality of life by helping you maintain your independence. The type of home care service you may need depends on factors such as your mental and physical health, what kind of support you have from family and friends, and whether you live in your own home or in a facility that provides some types of assistance. Home care services can range from help with chores to professional health care and rehabilitation.


You may consider home care services if you need assistance caring for yourself because:


-You're less able to care for yourself as you get older

-You have a disability

-You're recovering from an illness, surgery or a hospital stay

-You're living with a chronic illness

-You have a terminal illness



How you can find the home care service


The first step to finding a home care service is to talk to your doctor or your physical or occupational therapist about what services you'll need. You may only require an occasional visit from a nurse to administer medication, or you may need more elaborate medical care or other types of support.


Your nurse, doctor, hospital social worker or hospital discharge planner may be able to recommend several reputable home health care agencies. Your friends or family also may be able to provide some insight into which home care services provide the best care. Or you can check the Yellow Pages, under the heading "Home Health Care Services" or "Nurses." Other sources include your state and county health department and Area Agencies on Aging and the national Eldercare Locator, a public service of the Administration on Aging. Once you know what types of services you need, evaluate the costs, credentials and services offered by each provider you are considering.


Finding the right home health care services requires communication with your doctor or other health professionals, and a little research. But qualified home care is an important treatment option that can improve the quality of life of both the person receiving care — and the family members.


Common Questions



Is Hearts With Integrity certified by Medicare?

Yes, Hearts With Integrity meets federal requirements for health and safety.


Is Hearts With Integrity licensed by the state of Indiana?

Yes, we had a “100% deficiency free” state survey in July 2008.These reviews may be available upon request and can be valuable for gauging the quality of an agency. To obtain a report, contact your state health department.


Can Hearts With Integrity provide references?

Yes, we encourage clients to ask your doctor and discharge planner about Hearts With Integrity services.


How does Hearts With Integrity protect client confidentiality?

Employees are thoroughly trained on the HIPPA laws. Each has gone through intensive training procedures that meet or exceed all federal, state and local guidelines.


Are the caregivers insured?

Yes, Hearts With Integrity carries Professional Liability and Workman’s Compensation Insurance on all our employees.


Will Hearts With Integrity work directly with you, your family members and your doctor?

Yes, our staff will coordinate care with all involved to ensure your treatment is successful and you are completely satisfied with our services.


How is Hearts With Integrity paid for Home Care Services?

We accept the following payer sources:



Blue Cross




Title III

VA Northern

Private insurance campanies

& private pay.


(if you do not see your insurance

on this list, ask us)




Medicare Coverage


Medicare covers HH services when the following criteria are met:


- The patient to whom the services are furnished is an eligible Medicare beneficiary who is not enrolled in a Medicare Advantage Plan

- The HHA that furnishes the services has in effect a valid agreement to participate in the Medicare Program

- The patient qualifies for coverage of HHA services

- The services are covered Medicare benefit

- Medicare is the appropriate payer

- The services are not otherwise excluded from payment


To qualify for Medicare HH benefit, a patient must:


- Be confined to the home

- Be under the care of a physician

- Be receiving services under a plan of care established and periodically reviewed by a physician

- Be in need of skilled nursing care on an intermittent basis (furnished or needed on fewer than 7 days each week or less than 8 hours of each day for periods of 21 days or less, with extensions in exceptional circumstances when the need for additional care is finite and predictable), be in need of PT or SLP services, or have a continuing need for OT services


A patient’s residence is wherever he or she makes his or her home (e.g. own dwelling, apartment, relative’s home, home for the aged, other type of institution). Hospitals, Skilled Nursing Facilities, and most nursing facilities under the Medicaid Program are not considered a patient’s residence under the HH benefit if they meet the requirements under §§1861(e)(1) or 1819 (a)(1) of the Social Security Act.



Paying For Home Health Care


Home health services can be costly. You may need to pay for home care services directly, or costs may be covered through insurance or other public or private sources.




Medicare may pay for medical home health care services through a certified home health care agency, if a physician orders these services. Services covered by Medicare include skilled nursing assistance, or physical, speech or occupational therapy. If your home health services are covered under Medicare, your doctor, care manager or discharge planner will probably make arrangements for a home health care agency.




Depending on your income and assets, if you are over 65 you may be eligible for Medicaid coverage.


Medicaid Waiver


Helps seniors and people with disabilities become active members of their communities instead of living in an institution.


Veterans Affairs


If you are a veteran and at least 50 percent disabled due to a service-related injury or illness, you may be eligible for medical services through Veterans Affairs hospital-based home care services. You may qualify for VA assistance.


Community Organizations


Depending on your situation and finances, certain community organizations cover home care costs.




Many insurance programs cover some home health care services for short-term medical needs. However, long-term coverage varies. Long term care policies are available through private insurance companies and the federal government.


The Indiana Chronic Disease Management Program


Helps some of the most vulnerable Medicaid recipients improve their health and manage chronic conditions such as heart disease, diabetes and asthma.


Private Pay


Private Pay clients may select how they would like to pay: weekly, bi-weekly, or monthly. You will receive an invoice for the services you received.



Serving Blackford, Jay, Wells, Grant, and Delaware Counties

for all inquiries:


Indiana Association for Home & Hospice Care Harford City Chamber of Commerce

2017 Hearts With Integrity

603 East North Street

Hartford City, IN 47348

Fax: 765-347-8248

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Hearts With Integrity does not discriminate against any person on the basis of race, color, national origin, sex, (including gender identity-Hearts With Integrity will treat all individuals consistent with their gender identity), disability, or age (and all other classes protected by Federal, State, County, or City law, regulation, ordnance, or code), in admission, treatment, or participation in its programs, services and activities, or in employment.  We will provide language assistance services to individuals with limited English proficiency by means of translators or interpreters and ensure effective communication for individuals with disabilities free of charge. For further information about this policy, contact:  Carol Robles, (765) 347-8110.